Located right in the heart of Montreal Downtown, Hyatt Regency Montreal is one of the most luxurious hotels in town. I was really fortunate to be able to stay in the hotel during my work trip to Montreal.
I took a 45 minutes one-way bus ride from the airport to the hotel for CA$ 10. You can also opt to take a taxi to the hotel for CA$ 40 (inc tips).
My Check-In Experience
Upon arrival, I was directed to the 6th floor to proceed with my check-in process. I arrived an hour earlier than the check-in time. Lucky for me, the room was already ready so I could straightaway get to my room. The hotel staff briefed me through the amenities in the hotel (e.g. 24 hour swimming pool and gym).
There are three different lifts in the hotel.
The lifts at the entrance will only take you up to the reception floor. In order to access the hotel rooms, you have to switch to another lift on the reception floor. Behind the hotel lifts you can also find two other lifts that take you to the connecting shopping mall.
The layout can be confusing. But once you are used to the arrangement everything should be a breeze.
Hyatt Regency Montreal: The Deluxe Room
The deluxe room at Hyatt Regency Montreal was dimmed and humid when I first entered. There is no main lights in the room. As the curtains were drawn, the table lamp was not strong enough to lit the entire room. This has actually made the room a little bit gloomier in contrast to all other hotels that I have stayed in the past.
You will find a coffee maker and complimentary coffee powders in the room. There is no kettle to make your tea or any complimentary mineral water for drinking pleasure. The hotel staff told me that the hot water could be made from the coffee maker. Well, I tried and the water smelt like diluted coffee. At that point of time, I was really glad that I didn’t bring any instant noodles.
What is more comforting is that the bathroom looks clean and decent. The bathtub has no signs of dirt or leftover hairs from the previous hotel guests.
Perhaps hospitality is not the best in western hotels. There is no toothbrush set in the toilet amenities. After flying for more than 20 hours, all I wanted was a quick shower and clean up. So I have to go to the supermarket to purchase a set of toothbrush and toothpaste.
The 24-hour swimming pool looks impressive. It was empty when I passed by and it looked really clean and luxurious
The gym has all the necessary equipment for a quick burst. Unfortunately, I did not have any photos of the gym room.
Overall, I felt that there are better hotels in Montreal Downtown that worth the amount I paid for the hotel. The deluxe room costs S$ 260/night (inc.tax & special price), which is much more expensive than most hotels I have stayed in the past.
The service is great. But the lack of amenities have undoubtedly influence my experience negatively.